Communicating Health Disparities: Health Communication
with Special Populations
Presented by
C. Ashani Turbes, Ph.D.
Southern Center for Communication,
Health & Poverty
Macro International, Inc.
June 5, 2007
Presentation Objectives
- Framing: To identify issues to
consider in identifying how strategies to address
public health issues, particularly related to STDs,
should be framed for Black audiences
- Communication: To discuss strategies
to communicate public health issues, particularly
related to STDs, for Black audiences
- Public Participation: To discuss
participatory engagement of the public in issue framing
and grappling and identifying communication strategies
Diversity in African American Communities
- Multiple audience segments in the “African
American community”
- Framing and communication should be attentive to:
- Age, Sex, Socioeconomic status, Sexual orientation,
sexual risk, geographic region (rural vs. urban),
etc.
- Framing must take into account the “culture
of the African American communities” (values,
aspirations)
Feature Studies
- Multiple Risk Factors (Southern Center)
- Preconception Health (Southern Center)
- Black Women & Mass Media (Macro)
- STD & HPV Focus Groups Study (Macro)
Feature studies continued…
- Multiple Risk Factors
- Focus groups with adults in rural and urban
settings
- Concern about HIV/STDs
- Desire to hear messages from “people
like us.”
- Belief in racism, but trust of doctors
- Government mistrust
- Using the Internet
- Preconception Health
- Focus groups with adult women in rural and
urban settings
- Concern about HIV/STDs
- Shame about STDs
- Trust in doctors
- Reliance on family for health information
- Using the Internet
Feature studies continued…
- Black Women & Mass Media
- Focus groups with women in small urban settings
- Concern about HIV/STDs
- Trusted sources
- Using Black Radio
- Hearing from person “like us” -
Use of spokesperson (with the disease)
- STD/HPV Focus Groups
- Focus groups with adults in rural and urban
settings
- Stigma of STDs
- Shame about STDs
- Desire for spokesperson “like us”
- Trusted information sources
Issue Framing
- How an issue is defined (or how the story is told)
- What in the issue is considered most important
(Reich 1989; Best 1989)
- What the public thinks about the issue (how the
public structures that issue in the world)
Issues for Framing
Issues continued…
- Consider STDs together
- Can’t compartmentalize diseases
- Deep Structure Culture (versus Surface structure
of a culture)
- History of racism and its relationship to
trust, power, and control
- Value systems (Faith in God)
- Desire for community respect
- Attitudes about sex
Communication Strategies
- Reaching out to salient referents
- Engaging trusted sources
- Faith community, leaders, celebrities, People “like
us”
Strategies continued…
- Using the Internet
- The shrinking digital divide
- The radio as communication tool
- Using “Black” radio to reach
African American audiences
Other communication strategies
- Interactive Health Communication
- Interpersonal Communication
Public/Community Engagement
- It is essential to understand and work within an
audience’s value system in order to reach them
in ways that are relevant to them, not only personally
but relevant to their broader community. To this
end “it is important to engage all sectors
of society” (Bernhardt 2006; Maibach 2006).
Public/Community Engagement
- Public engagement is an effort to involve all sectors
of a community in ongoing public deliberation about
an issue; this effort should allow participants to
collaborate, strengthen citizen ties, and build common
ground to make decisions about issues affecting a
community.
Engaging the public… Why?
- To gain deep knowledge of culture
- To better understand value systems
- To empower individuals and a community to become
engaged in health issues affecting their community
- To hold government and public health officials
accountable
Why engage continued…
- To create an environment of social learning in
a community
- To respect need for issue “grappling”
- To recognize the value of public “experiential
knowledge” as “expertise” necessary
to address public health issues
- To obtain information on viable communication/
dissemination strategies for a community
“We must work collaboratively
with communities experiencing disparities to overcome
the historical context of distrust and create meaningful,
effective health communication interventions.”
Friemuth & Quinn,
2004
Discussion Questions
- What issues have you considered to identify how
specific strategies should be framed with your audiences,
in their communities?
- What communication strategies have you used with
diverse audiences? Have they been successful? Why
or why not?
- How have you engaged the public in making decisions
about STD risk reduction for Black audiences?
Questions & Comments
For more information contact
C. Ashani Turbes, Ph.D.
Project Manager
Macro International Inc.
3 Corporate Square, Suite 370
Atlanta, Georgia 30329
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